Exicom Support
Technical support

Get help with your Exicom product

Raise a support complaint in a few short steps. A manager reviews it and assigns it to a field engineer.

  1. Confirm your emailWe show a 6-digit code on screen to make sure the complaint is yours.
  2. Describe the problemFour short steps: you, the product, the issue, and your setup.
  3. We assign an engineerYou get a ticket number to quote in any follow-up.
Keep these handy Product model, part number and serial number, plus any installation photos, device logs or the exported config file. Files are optional.

Start a complaint

Enter the email address we should associate with this complaint.

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